Giving and receiving feedback is a skill that develops over time. In this course, participants are introduced to a process they can use to improve their feedback skills and communicate with confidence. There is a scientific basis for many of our assumptions about feedback—such as it is hard to give correctly; people do not like it; and more. These fears will be overcome as participants learn how to tackle these difficulties.
- Understand the essentials and benefits of giving and receiving feedback.
- Identify and explore challenges when giving and receiving feedback and adopt appropriate strategies to overcome these.
- Explore various techniques and models for giving and receiving feedback.
- Practice the art of giving useful feedback.
Length of Course: 3 hours
Target Audience: All Employees