Conflict in the workplace is uncomfortable, expensive, and counterproductive. So how do you solve the problem so everyone can get back to work? Conflict management isn't putting up with conflict. It's anticipating, preventing, and resolving it. In this workshop, participants learn how to harness conflict to create a more inclusive and trusting environment, leading to higher work satisfaction and productivity.


  • Understand what is at the root of conflict.
  • Identify the three stages of conflict one experiences.
  • Discover how to see early signs of conflict and end it before it escalates.
  • Promote healthy opposition and diversity of opinions.

Length of Course: 3 hours

Delivery: In-Person, Virtual, or Hybrid

Target Audience: All employees (especially beneficial with teams)

Please note (additional cost): This session includes the Strength Deployment Inventory 2.0 (SDI 2.0). This award-winning, scientifically validated assessment provides several “views” of an individual. It reveals why they do what they do, and how they relate to others. Using Relationship Intelligence (RQ), the SDI 2.0 provides a common language for understanding what’s important to the people to others, and how one can work together with others more effectively. It provides tools for choosing the right strengths to make the right decisions, even in high stakes situations (conflict.)

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