Giving feedback is a skill that develops over time. In this course, participants are introduced to a process they can use to improve their feedback skills and communicate with confidence. There is a scientific basis for many of our assumptions about feedback—such as it is hard to give correctly; people do not like it; and more. These fears will be overcome as participants learn how to tackle these difficulties.


  • Understand the essentials and benefits of giving feedback.
  • Identify and explore challenges when giving feedback and adopt appropriate strategies to overcome these.
  • Explore various techniques and models for giving feedback.
  • Practice the art of giving useful feedback.

Length of Course: 2 hours

Delivery: In-Person, Virtual, or Hybrid

Target Audience: All Employees

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